HAVIXO — Terms of Use
**Version V1.0-draft · 2026-07-19 · counsel review pending (RA-06)**
**HAVIXO Legal Pack V1.0** · Status: DRAFT-FOR-FOUNDER-APPROVAL (FDR Addendum-1 / R-10)
Internal record (RA-06): This text is produced from the counsel brief drafting specification. It is not legal advice;
independent counsel review is targeted within 60 days of publication; findings will be published as V2.
Jurisdiction baseline: Spain/Catalonia + EU. Languages: EN master; ES/CA translations required before ES-market publication.
Acceptance is versioned and audit-logged (M10).
1. Parties and service role
HAVIXO ("Platform") is operated by [ENTITY NAME, registered address, registry no., contact — founder to complete].
HAVIXO is a real-estate discovery and workflow platform. HAVIXO is **not** an owner, buyer, landlord, tenant,
notary, lender, broker of record, or legal adviser, and is not a party to any sale, rental or share agreement
concluded between users.
2. Eligibility and accounts
You must be 18+ and have legal capacity. You must provide accurate information, keep credentials secure, and act
within the authority granted by your organization. Accounts may be suspended for fraud, impersonation or material breach,
with notice, reasons and an appeal channel (§12).
3. Marketplace scope
The Platform supports **Sell**, **Rent** and rental-like **Share** (co-use) workflows. Hospitality and short-stay
(nightly, holiday, hotel-like) offerings are **excluded**. Availability of features depends on jurisdiction capability
rules; where a capability is not enabled for your jurisdiction, it is unavailable (fail-closed).
4. Listings and evidence
Suppliers warrant accuracy and authority (ownership or mandate) for every listing. Evidence labels
(VERIFIED / AUTHORIZED_STATEMENT / THIRD_PARTY / ESTIMATED / UNKNOWN) describe the source status of a fact;
**they are not guarantees**. Suppliers must update or withdraw inaccurate listings. Anyone may report suspected
inaccuracy via the notice mechanism (LEG-07).
5. AI and Twins
Property/advisor assistants are synthetic AI systems and are disclosed as such. They answer only from
evidence-bound sources, state uncertainty (UNKNOWN/conflict) and **cannot make binding decisions, give legal,
financial or tax advice, or accept/reject applications**. A human handoff and complaint channel is always available (LEG-04).
6. Viewings, applications and offers
The Platform provides workflow only. Availability, decisions and outcomes belong to the authorized human parties.
Users must comply with fair-housing and anti-discrimination rules (LEG-05/LEG-12 policy). Submissions are versioned;
withdrawal and expiry rules are shown at the point of submission.
7. Checkout and payment
V1.0 supports (a) **closing-preparation** for Sell and (b) **external payment confirmation** for Rent/Share.
External payments occur **outside** the Platform; HAVIXO does not process, hold, escrow or guarantee such payments,
and a recorded confirmation is a mutual declaration of the parties, not a payment receipt by HAVIXO.
Platform fees (plans) are processed by our PSP under LEG-12.
8. Fees and professional users
Plans, lead fees and sponsored placement are published on the pricing page and invoiced with applicable taxes.
Renewal and cancellation terms are shown at purchase. Professional users have complaint rights regarding ranking
and suspension (LEG-08, P2B).
9. Content, media and IP
Suppliers grant HAVIXO a non-exclusive licence to host, display and process submitted content for operating the
service, and warrant they hold the necessary rights. Notice-and-action applies (LEG-07). Platform software, marks
and third-party IP remain their owners' property.
10. Prohibited use
Discrimination or steering; scraping; fraud; malware; false claims of authority; unlawful listings; and bypassing
platform controls are prohibited.
11. Liability and mandatory rights
Nothing in these terms excludes rights that mandatory consumer law grants you. The service depends on third-party
providers and is offered without uninterrupted-availability guarantees. [Indirect-loss clause to be localized by counsel — V2.]
12. Termination, disputes, law
We give notice and reasons for enforcement actions and provide an appeal path. Complaints: [contact]. Governing law
and venue follow mandatory consumer rules of your residence within the EU; otherwise Spanish law, Barcelona courts.
Changes are versioned with prior notice; continued use after notice constitutes acceptance.
**Acceptance events:** account creation · supplier onboarding · application submit · offer submit · paid plan checkout.